I have come to a grinding halt with the Trumpeter 1/32 Avenger due to a missing turret transparency.
I fulfilled the rather onerous requirements laid down by Trumpy's UK importer for a part back in early April. I have chased them a couple of times and the last time getting information out of the person was like pulling teeth. My impression is that they have no interest at all in providing a service.
What a contrast to the superb service provided by Airfix in a similar situation. Shame on Trumpeter and Pocketbond.
Anyway - I will be surprised if I get a part and I do not fancy spending £70 on another kit to get one so the model is shelved....
My advice if you buy anyTrumpy kit is to check the parts immediately you get it and do not leave it in your stash for a couple of years as I did to make sure you have your consumer rights intact. If a part is missing take it up straight away and suggest they send you a part taken from a kit in stock or you will return the kit for a refund (no point in the extra postage costs of sending full kits back and forth...)
Anyway - here is a pic of how I left the model....
I am going now to do a quick(ish) 1/48 Spitfire build as I want a small Spitty on my new office shelf. I might then, for a change, build a tank...... before getting on with the next 32 cale aircraft or the 24 scale Tiffy....
This is the first unfinished kit I have had....[ATTACH]85664.IPB[/ATTACH]
I fulfilled the rather onerous requirements laid down by Trumpy's UK importer for a part back in early April. I have chased them a couple of times and the last time getting information out of the person was like pulling teeth. My impression is that they have no interest at all in providing a service.
What a contrast to the superb service provided by Airfix in a similar situation. Shame on Trumpeter and Pocketbond.
Anyway - I will be surprised if I get a part and I do not fancy spending £70 on another kit to get one so the model is shelved....
My advice if you buy anyTrumpy kit is to check the parts immediately you get it and do not leave it in your stash for a couple of years as I did to make sure you have your consumer rights intact. If a part is missing take it up straight away and suggest they send you a part taken from a kit in stock or you will return the kit for a refund (no point in the extra postage costs of sending full kits back and forth...)
Anyway - here is a pic of how I left the model....
I am going now to do a quick(ish) 1/48 Spitfire build as I want a small Spitty on my new office shelf. I might then, for a change, build a tank...... before getting on with the next 32 cale aircraft or the 24 scale Tiffy....
This is the first unfinished kit I have had....[ATTACH]85664.IPB[/ATTACH]
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