Spam mail

[Guest]

Does anyone know my updates from the forums keep going to my spam mail.
Ive checked my account settings and all appears to be ok.
This has only started doing this for about 3 weeks.

[John]

What mail client are you using? Can’t you whitelist the sender?

[Thorbrand]

I know with microsoft outlook for example, you can highlight the tick box next to the e-mail you don't want to be junk and select 'Not Junk mail' then usually all messages from that sender should appear in your main inbox

[Guest]

Im using hotmail. Ive selected not junk mail and then it appeard in my in box. But then new ones still appear in my spam.

[John]

Are they going in now?

[Guest]

Are they going in now?

Yes last one was at 19.40

[John]

I changed the outgoing mail server for the forum just in case the default one had been blacklisted but it looks like it’s Hotmail that has a problem.

[Guest]

I changed the outgoing mail server for the forum just in case the default one had been blacklisted but it looks like it’s Hotmail that has a problem.

Ok John, thank you for helping.
Cheers Alan